Frequently Asked Questions

Frequently Asked Questions

Are Dewluna lashes reusable?

Yes! With proper care, our faux mink lashes can be reused multiple times. Gently remove any glue after each use and store them in their original case.

How do I apply the lashes?

Measure the lashes against your eye and trim if needed. Apply a thin layer of lash glue along the band, wait a few seconds for it to get tacky, then press along your lash line starting from the center.

What are your lashes made of?

All Dewluna lashes are made from premium faux mink, designed to be lightweight, soft, and cruelty-free.

Do you ship outside the UAE and GCC?

Currently we ship within the UAE and GCC countries (Bahrain, Jordan, Kuwait, Oman, Qatar, and Saudi Arabia). Stay tuned for updates on new destinations.

How long does delivery take?

UAE orders arrive within 1 to 2 business days. GCC orders arrive within 5 to 7 business days.

Can I return my order?

We accept returns within 7 days of delivery on unopened, unused items. Please visit our Returns Policy page for full details.